If you have booked your stay or safari through madikwegamereserve.co.za we would love to hear about your experience with us.
Our travel consultants are on hand to make sure your booking process is a smooth one and giving us valued feedback will ensure we keep our service up to the highest standard. Please review us on Trust Pilot.
If you feel there is a area of service we can improve on please feel free to contact us.
From: Christen Dell
Comment: Marion is the kind of travel agent dreams are made of. Unfailingly helpful and patient in the face of myriad questions and just an absolute pleasure to deal with. She provides relevant information, great suggestions and timely responses to emails. And when I say timely I actually mean lightning fast! I was constantly amazed at the speed with which she answered my queries.
I have felt, from the outset of this trip planning, as though I was in extremely capable and knowledgeable hands. We are very much looking forward to our trip to Madikwe – which Marion has helped to make utterly seamless in the planning and booking stages. Thanks Marion!
From: Piyush Mamtora
Comment: Just want to say a very big thank you to Marion van der Schyff, for sorting out our Safari arrangement. From the point where I made initial inquiry for a site, which was full, she recommended us Thakadu River Camp, which was exactly what we were looking for and within the Budget and matching my requirement and wish list.
The whole booking process was very smooth, secure and am a very satisfied client and will have no hesitation in recommending your company to my friends/ family and work colleagues should they travel to South Africa.
From: Greg Puchert
Comment: Just wanted to say THANK YOU to Marion for the excellent service on the booking and for recommending Madikwe. It was really great.
The people at Mostwiri were awesome, really friendly, professional and helpful. It was a warm and homely place. From Geraldine and Agnes’ welcomes after the game drive, to all the house staff, the chef for his very personal touch, and for Andre’s excellent knowledge of the game and the reserve and of course, a new appreciation for us for the birdlife! A special place.
Thank you all, and we hope to be back!
From: Daniele Sacchetta
Comment: Quina helped us for our honey moon in the reserved. She is very polite and really available for any request we have done. We are very happy with the service she provided.
From: Rick Kingston
Comment: My wife and I are going to Madikwe in September for our 40th wedding anniversary. Quina was very informative, helpful and responsive – she was absolutely wonderful!
From: Jodi Stefanovic
Comment: A big thanks to Marion van der Schyff for doing everything she can to assist me and my family getting a booking in Madikwe. Been a while since our last visit so very excited to go back.
From: Rebecca G
Comment: Quina & Marion were so wonderful in answering all of my questions and booking my reservation at Mosetlha Eco Bush Camp, including transportation to/from Johannesburg. I especially appreciate their patience in finalizing everything despite a medical emergency and long delay in providing final information. I cannot thank you enough, Quina, for your understanding and helping me complete the reservation despite my medical emergency. You’ve been a pleasure to work with and I am looking forward to my 2nd visit to Mosethla @ Madikwe!
From: Charles Bryden
Comment: We have now finished planning our visit to Madikwe and would just like to say what a help Quina Hofman has been to us from beginning to end. Her friendly and efficient service has been first class.
From: Gerry Bocock
Comment: Thank you Marion, you made booking our last minute accommodation at Madikwe easy. With options for when our dates for our preferred lodge were not available, with added information as well.
From: Mark Revell
Comment: Wonderful service received from Marion. Her help, suggestions and patience are very much appreciated.
From: Andrea Deetlefs
Comment: Marion’s service was excellent! She responded extremely quickly to my query and all emails that followed. I was very impressed by her service. Thanks
From: Tony Gibbs
Comment: Hi, just a note to thank Quina Hoffmann for the great service in arranging our booking for Rhulani for end June to celebrate out 33rd wedding anniversary and my wife’s birthday.
From: Jeremy Hamilton
Comment: Very happy with Quina’s service , looking forward to our family trip.
From: Stergio Varvarousis
Comment: Marion van der Schyff has abeen fantastic in her way of answering all our questions, and completing very efficiently our booking, pre-announcing a ‘spectacular’ time in Madikwe Game Reserve. A big thank you, Marion!
From: Amanda Thompson
Comment: Quina was amazing to work with!! Even when our plans changed last minute, she was patient & accommodated us during a very busy period for the park. We look forward to our visit!!
From: Les Ruhrmund
Comment: We’ll be visiting Madikwe for the first time in July having traveled over the last many years to numerous game reserves in Southern and Eastern Africa. I’d like to thank Quina Hoffman for her outstanding service and guidance in assisting me with our reservation and we are greatly looking forward to our trip.
From: Harriet Isenberg
Comment: Tuningi was the perfect place for me. The accommodations were great and the hospitality superb. They are so personable and there is nothing lacking. Thank you Quina for this perfect arrangement. All went so smoothly. No worries or hassles.
From: Sandra Smith
Comment: Thank you Marion for getting us excellent accommodation at Rhulani at an excellent price, and at the last minute.
From: Elsabe Coode
Comment: My Sincere compliments to Marion van der Schyff in helping me to make my booking at Madikwe Jaci’s Safari Lodge. I look forward to visiting the park and to celebrate my husbands birthday in the bush.
From: Elsa Bussière
Comment: It took us a while to come up with a final decision for our two nights at Madikwe (what lodge, dates… etc). Because we took so long, our first choice was fully booked but Marion van der Schyff suggested another lodge which we look so much forward to seeing as it seems fabulous. Marion was patient and always helpful, she communicated well with us. She made us look so much forward to going to Madikwe in October 2017.
From: Valerie Agudo
Comment: Marion was very efficient with our reservation. I am extremely happy with the way our requests were handled. Thank you Marion!
From: Chris Johnston
Comment: Exceptional service and assistance when booking our entire trip. We are really looking forward to an amazing time in Madikwe in 2017. Marion couldn’t have been more helpful.
From: Margot Gallagher
Comment: Thanks, Quina, for organising such a special trip to Madikwe for my aunt and I. Africa was on her “bucket list”, and our trip certainly delivered! The process was so seamless even booking from Australia with Timezone differences etc, and the lodge and the safari experience were both superb. I’m so very grateful for your help , and your recommendations!
From: Alta Langenhoven
Comment: Fantastic response time – Thank you!
From: Diego Girotto
Comment: Quina has supported us in everything during the booking! Perfect, punctual and always helpful!
From: Christian Siebert
Comment: Received excellent last minute service from Quina!
From: Jann Cornelsen
Comment: Quina Hoffman just put the most amazing package together for me with very short notice. The holiday of my dreams is about to happen. Quina is wonderful to deal with – thorough, very friendly, and I think simply the best! She put a package together for me last year and now I would not deal with anyone else – thank you Quina so very much.
From: Bev Malan
Comment: Prompt, efficient, professional!! That is my experience of Marion’s outstanding service. As a businesswoman, this is what I expect and appreciate. Thank you Marion
From: Martino Viskanic
Comment: My wife and I had a wonderful time at Motswiri Lodge. One night we were the only guests and it was my wife’s birthday. What a surprise when the lodge ataff came to our table with a birthday cake and a happy-birthday song. We joined in and had the pleasure to dance and sing with the staff for quite some time. For both of us an unforgettable experience!
From: John Zylstra
Comment: What a fantastic experience at Madikwe, saw all 5 what can we say! After thinking we would not get into a lodge at fairly late notice, Quina pulled a rabbit out of the hat and arranged for 4 days at Etali lodge, which was quite frankly spectacular. Thank you for the efficient and informative way you handled all the details of our trip, flying in was very special indeed. Everything ran like clockwork from start to finish, your inputs greatly enhanced our whole trip!
From: Debi Hutchinson
Comment: If the service I received when I made my first enquiry to the confirmation of payment is anything to go by – then all I can say is ” I am so looking forward to a perfect experience at the lodge” – Thank you Quina Hoffmann for the friendly and professional manner that you showed when dealing with me.
From: Samantha Ritburg
Comment: We had a great time at Madikwe Hills Private Game Lodge. The Lodge was beautiful, the food very good and the service excellent. Quina Hoffmann was our travel consultant and she did a great job assisting us with our booking. No query was too much.
From: Cecil Beekman
Comment: The service we received from Marion was excellent and it was an absolute pleasure to deal with her.
From: Andrea Jackson
Comment: Quina was most helpful and efficient whilst dealing with my booking. I feel our Madikwe visit is in safe hands.
From: Franklin To
Comment: Your consultant Quina Hoffman helped me book this holiday. She has a delightful personality and was very knowledgeable on all aspects of our holiday requirements.
If all your staff at the Madikwe Game Reserve are as helpful as Quina I am sure we will have a wonderful time.
From: Sara Pearce
Comment: We have just returned from Madikwe – Our Ranger Luke was the most outstanding, knowledgeable committed person we’ve met and he went beyond to ensure we experienced the BIG 5! Our memories of this amazing resort will live with us and our kids for ever! We’re already talking of returning next July to experience a “Winter Break” So we just wanted to say a huge heartfelt thank you for making our holiday one we will never forget.
From: Jeremy Long
Comment: In July I am leading a school trip from the UK to Botswana and South Africa. I wanted to say how impressed I have been with the excellent service and help I have received from Quina Hoffmann. Always efficient, friendly and helpful, she has made it so easy to arrange a 2 day stay at Mosetlha Bush Camp in Madikwe Game Reserve. Thanks Quina!
From: Karin Åsman
Comment: Quina gave great help and support with our booking, when we planned our trip last minute. We had such an amazing time in Madikwe. We will for sure come back!
From: Sarah Kippen
Comment: Veronika Rusch managed our booking at Rhulani Lodge with professionalism, and much patience! She answered our endless questions, and accommodated changing travel plans with ease. Many thanks for helping to create an unforgettable Madikwe experience.
From: Ali Magdy
Comment: We would like to thank Marion van Wulfften Palthe for her huge effort and support in managing our reservation. Her welcoming attitude & responsiveness have helped us a lot in choosing our accommodation. You’ve been Great Marion, thanks again.
From: Una Munamati
Comment: The service I recieved from Marion was always professional and timely. She was so patient in explaining all the options to me and ultimately selecting the best option. I am looking forward to my bush break. Thanks for everything!
From: Cheryl Pincus
Comment: I would like to say thank you to Quina who made my booking. She was extremely helpful, professional and efficient. We are looking so forward to our trip.
From: Peter McDonnell
Comment: Just like to say a massive thank you to Quina Hoffman who was incredibly helpful in arranging our trip to Madikwe. Now let’s hope that, it is as good as expected. Thanks!
From: Herman Bontrager
Comment: Marion at Biggestleaf Travel was very helpful in making arrangements for a stay at Makanyane Lodge. The friendly, attentive attention is greatly appreciated.
From: Christie Briel
Comment: Quina really went out of here way to accommodate us with our booking. Her service was always professional and extremely efficient.
From: Gill Symons
Comment: Quina Hoffman has just organized a trip for us to Madikwe, her service has been outstanding! An absolute pleasure dealing with her. Thank you so much.
From: Richard Larsen
Comment: Choosing a safari in South Africa when you live in Denmark is not trivial nor simple. Where to go? Whom to choose? I was lucky and found the Madikwe Game Reserve and Quina Hoffmann. Quina has been a great help – very responsive, fast, informative, and a real joy to work with. Should you ever want to visit Madikwe I can highly recommend you talk to Quina.
From: Giovanni Calvani
Comment: I just want to say that Quina has been fantastic dealing with our booking, she was extremely professional, helpful and friendly and I would definetly racommend anyone to deal with her due to her prompt response and helpful servise
We will be going to Madikwe In january (staying at Thakadu) and we arevery much looking forward to our experience but seeing the service given to us By Quina we feel already we are going to have a great time with no hassle and we feel pretty confident everything is going to be smooth and happy.
From: Jana Teneva
Comment: I was impressed by the amazing service I got while booking my stay in Madikwe, Quina was absolutely helpful in preparing+arranging it all. Cant wait to get to the reserve+meet the animals!
From: Michael Freeman
Comment: Just a quick note to say a big thank you to Quina Hoffman for her assistance when making our recent reservation.
She was very helpful and super professional in all our dealings and I also had the pleasure of talking with her and it is obvious from all these interaction she enjoys her job and more than that enjoys helping people. A real gem in a world were too many don’t take the time. Thank you again Quina.
From: Jolandi Thirion
Comment: I would like to say thank you for my amazing service that I received from my travel consultant Quina Hoffman. Thank you for taking the time and listening to what my requirements are for my holiday. Thank you for being so friendly and warm. Thank you for going out of your way and more to make my booking. You are a star and I will definitely work through you again. I strongly recommend her for anyone looking to book a holiday. She is the best. Thanks a million.
From: Gill Symons
Comment: Quina Hoffman has just organized a trip for us to Madikwe, her service has been outstanding! An absolute pleasure dealing with her. Thank you so much.
From: Kerry White
Comment: We requested information about visiting Madikwe and were recommended to stay at the Tau Lodge. We just completed our 2 night/3 day holiday there, and it was simply perfect. We loved absolutely everything about it–the accommodations, the staff, the game drives, the location…thank you so much to Madikwe and Biggest Leaf travel!
From: Bjorn and Caroline Lindahl
Comment: I would like to take the opportunity to say thank you personally to Veronika for the service and help with our game drive bookings. A couple of weeks have now passed since me and my wife did our dream holiday trip in South Africa.
Our stay and experience in Madikwe at Rhulani and Madikwe Hills was fantastic, a memory for lifetime. We had no problem at all with the vouchers or other payment processes at check-in/check-out. You had informed the lodges and sent them all necessary documents in a way that made it easy and convenient for us.
From: Viera Larsson
Comment: Thank you for your excellent service. We are looking forward staying at your Lodge in February 2015.
Best regards from all of us – 15 fellow travelers
From: Richard Da Silva
Comment: Impodimo is an amazing lodge. Everything was perfect – food, accommodation, staff even the game was well behaved :) Had an amazing experience and would definitely go back at the drop of a hat!
Comment: Just wanted to say a quick thank you for organising and confirming our stay at Impodimo last week. My husband and I had a great time and will definitely be recommending your company yo friends and hopefully using your services again.
From: Jonathan Spence
Comment: I have booked 2 safaris via madikwe, my contact being Autumn Winters. Both times I have been provided with great options & very good prices. Autumn always goes the extra mile to ensure that I receive the deal that is best for me & has a wealth of knowledge to answer any questions. I have tried a range of sites when organising my safari & this has been the best by far.
From: Maggie Morrissey
Comment: Many thanks, Veronika for your patience in dealing with my booking!
Comment: Thanks to Veronika for great service! From the admin of booking the holiday to the actual holiday at Madikwe Hills, everything went flawlessly and made us feel incredibly special. We had an unforgettable experience.
From: Sigurd Lie
Comment: Good morning Anneke, Thank you for your prompt answers and excellent service.
From: Nkosana Ndlovu
Comment: Booking response was fantastic, given the short notice we expected some challenges but all went very smooth and we were given excellent assistance. Staff at the lodge were friendly and very helpful. Game drives were excellent, we saw 3 of the big 5 in two game drives and had we stayed longer, we are could have seen all the big 5 and magnificent 7. The nanny looked after out baby very well (although the lodge did not have any food suitable for a 1 year old, yet we had indicated that we have a baby in our booking, granted we booked late). The room was nicely set up and we loved it. Refreshments and food was also great.
From: Jürgen Härtwig
Comment: A big thank you very much to Veronika Rusch for her patience and her friendly and efficient preparation of our first stay (a dream since many years and now close to realization) in the Madikwe Game Reserve.
From: Gavin De Vos
Comment: A big thank-you to Veronika Rusch from Biggestleaf Travel for arranging my upcomming trip to Madikwe Hills. Great service.